Department of Management

About the School

Academic Departments


Chair Professor, Department of Management

Dean, School of Business

Research Interests

Employee Commitments, Leadership, Service Climate and Service Quality, Employee Relations

  • Zheng, Y., Graham, L., Epitropaki, O., & Snape, E. (2020). Service Leadership, Work Engagement, and Service Performance: The Moderating Role of Leader Skills. Group and Organization Management, 45(1), 43-74.
  • Xu, E., Huang, X., Jia, R., Xu, J., Liu, W., Graham, L., & Snape, E. (2020). The 'Evil Pleasure': Abusive Supervision and Third-Party Observers' Malicious Reactions Toward Victims. Organization Science, 31(5), 1053-1312.
  • Snape, E., & Chan, Andy W. (2018). Union commitment and participation in China: does enterprise type matter?. Journal of Chinese Human Resources Management, 9(1), 45-59.
  • Chan, Andy W., Snape, E., Luo, Michelle S., & Zhai, Y. (2017). The Developing Role of Unions in China's Foreign-Invested Enterprises. British Journal of Industrial Relations, 55(3), 602-625.
  • Tang, G., Wei, L., Snape, E., & Ng, Y. (2016). How effective human resource management promotes corporate entrepreneurship: evidence from China. International Journal of Human Resource Management, 26(12), 1586 -1601.
  • Redman, T., & Snape, E. (2016). The consequences of dual and unilateral commitment to the organisation and union. Human Resource Management Journal, 26(1), 63-83.
  • Fong, K., & Snape, E. (2015). Empowering leadership, psychological empowerment and employee outcomes: Testing a multi-level mediating model. British Journal of Management, 26(1), 126-138.
  • Wu, L., Ferris, D., Kwan, H., Chiang, F., Snape, E., L.H. Liang (2015). Breaking (or making) the silence: How goal interdependence and social skill predict being ostracized. Organizational Behavior and Human Decision Processes, 131, 51-66.
  • Gould-Williams, J. S., Bottomley, P., Redman, T., Snape, E., Bishop, D. J., Limpanitgul, T. & Mostafa, A.M (2014). Civic duty and employee outcomes: Do high commitment human resource practices and work overload matter?. Public Administration, 92(4), 937-953.
  • Snape, E., Redman, T., & Gould-Williams, J. (2014). How 'collective' is union citizenship behavior? Assessing individual and coworker antecedents. Industrial and Labor Relations Review, 67(4), 1306-1325.
  • Redman, T., & Snape, E. (2014). The Antecedents of Union Commitment and Participation: Evaluating Moderation Effects across Unions. Industrial Relations Journal, 45(6), 486-506.
  • Chan, Simon C.H., Huang, X., Snape, E., & Lam, Catherine K. (2013). The Janus face of paternalistic leaders: Authoritarianism, benevolence, subordinates' organization-based self-esteem, and performance. Journal of Organizational Behavior, 34(1), 108-128.
  • Chan, Andy W., & Snape, E. (2013). Are cultural values associated with organizational and union commitment and citizenship behavior? A study of Chinese manufacturing workers. Asia Pacific Journal of Management, 30(1), 169-190.
  • Snape, E., & Redman, T. (2012). Industrial Relations Climate and Union Commitment: An Evaluation of Workplace-level Effects. Industrial Relations, 51(1), 11-28.
  • Chan, Andy W., Snape, E., & Redman, T. (2011). Multiple Foci and Bases of Commitment in a Chinese Workforce. International Journal of Human Resource Management, 22(16), 3290-3304.
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